Randy Burke – CEO
Randy Burke is the founder and Senior Consultant for DCS Global Enterprise. Randy’s solid experience and reputation in the cleaning service industry specific to day cleaning is second to none in the North American marketplace. For over 25 years, Randy has devoted his career to developing and improving the contract cleaning industry.
During the span of Randy’s career, he has owned and operated his own janitorial contracting businesses. Prior to this, he held senior executive positions with top Canadian and International janitorial contracting companies.
Randy was also instrumental in creating three separate contract cleaning associations with a mission to professionalize and innovate the cleaning industry. Randy’s abilities to create and innovate traditional janitorial consulting have kept him in the forefront of this essential industry. He is a sought-out, popular keynote speaker and presenter at industry related conferences and panels across North America. Having held an active BOMA membership for over 20 years, Randy has held several positions:
Other associate memberships he holds include IFMA, ISSA, BSCAI, SPOSA, Provincial Chairman of ACCA and Chair person of the Canadian Commercial Cleaning Association. Randy is a recipient of the following:
André Ladouceur – Vice President, Canada André is a well experienced, bilingual, multi-faceted business professional in a number of domains. With over 30 years of mid to Senior Management positions, he has been on both sides of the commercial cleaning business paradigm; including Senior Commercial Operations and Project and Facility Management delivering solid results. André served as the Director of Operations Eastern Ontario with United Cleaning Services Limited, leading a Regional Team with over 50 major contracts to success with a large portfolio that included Loblaws, Home Depot, and Metro. He has also worked with such recognized brand names as McDonald’s, Tim Hortons, HMV, Grand & Toy and most recently St-Albert Cheese; André’s strengths are Customer Service, Team building, and empowering people to develop to their full potential. André enjoys life with his wife and 3 children in Ottawa, with the dream of having a 4 season lakefront cottage to retire to in the future.
Gina Lee Consultant, British Columbia
Gina Lee is a seasoned Customer Relations and Environmental Services veteran. She specializes in Service Excellency, marketing, business strategies, and implementation. Gina has considerable operations experience in the areas of professional cleaning, property management, land & property development, exquisite and decorative furniture, hotel management consultant, architectural, advertising, merchandising, interior design, insurance and banking industries throughout the world, including North America, Europe and Asia.
Gina is a Psychology major from the University of British Columbia. Combined with her 30 years of business acumen globally, she has a profound understanding of the specific needs of her many clients. In addition, Gina is a licensed Real Estate Broker in the state of Washington. Gina was the Manager of Customer Relations for Spectrum Management with a portfolio of 35 sites, and Manager of Environmental Services with Aramark US Healthcare where she oversaw two of PeaceHealth’s hospitals and a variety of medical buildings in Whatcom and San Juan County, WA. Before joining DCS Global, Gina was also a consultant to an array of businesses in China and Supreme Facility Services.
Yves Philidor, Jr. Consultant, Alberta Yves joins DCS Global Enterprise as a proven consultant with expertise and considerable experience across multiple industries including Real Estate, Contract Cleaning, Training and program development. Mr. Philidor focuses on providing exceptional services for building and facility managers as well as building service providers for both regional and national markets. From 1999 to 2008 Yves was the owner and operator of his own commercial cleaning company. In 2008 Mr. Philidor successfully sold the business and trained the new owners in all aspects of the industry. Yves is a firm believer in systems he has provided coaching for janitorial contractors in the areas of sales and quality control. As a former professional athlete Yves has trained athletes and non athletes alike. He has developed and implemented training programs and is passionate about helping people achieve their full potential.
Raelene Prokopishin – Office Manager
Raelene worked for STARS Air Ambulance for 8 yrs in which she was Volunteer Coordinator for 4 of those years, Store merchandise manager for 1 year and Donations processing and administration before that. Previous to working for STARS, Raelene worked for Providence Management in administration and accounting. Raelene has extensive customer service, administration and bookkeeping experience. She is a wizard with layout and design, and very capable with QuickBooks, Simply Accounting, Excel, Word, Publisher, PowerPoint and more. She has worked in a number of small offices and knows how to manage the day to day operations and is able to multi task and fill in where ever needed.
Shawn Farrell – Quality Assurance Manager
Shawn joins DCS Global from the service and supply sector. With over 30 years’ involvement in commercial and industrial products, Shawn has extensive experience in commercial cleaning quality control, working with a variety of property management companies.” Shawn has a broad range of practical knowledge across a diverse range of industries including, Oil & Gas Production and Processing, Chemical, Pulp & Paper and Municipal Water and Waste Water applications. From concept to installation and start-up, Shawn has experience to see your project through to successful completion. On time and on budget are the key priorities in all Shawn’s endeavors with DCS Global.
William (Bill) Schleeter – Vice President, USA
Bill has served the facility management industry for 27 years, specifically in managing janitorial service. Over half of those years, he contracted, managed, and coached independent janitorial companies. This enabled the janitorial companies to compete and succeed in vertical markets that would normally have been unavailable to them.
Starting in St. Louis as a building supervisor for a family owned janitorial company, he was promoted, relocated. Bill grew their branch in Indianapolis, opened new branches in Louisville and Columbus, Ohio, and became partner. Over the next 20 years and three company acquisitions later, he built his regional client portfolio to a national footprint, managing janitorial service delivery in over 3,500 facilities, through more than 300 contractors, within 46 states as Vice President and Director of his division for ABM Industries, Inc.
Outside his business relationships, Bill holds a position on the Board of Directors of the Mohave Sportsman Club, serves as Senior VP of the local VFW and, along with his wife, thoroughly enjoys living near his children and their families in northwest Arizona.
David Smyth – Consultant
David has been involved in the cleaning and building maintenance industry since 1984. Employed initially as a manager, followed by the department head for a large property management company based in the UK, David eventually turned his attention to the issue of training and program development.
Recognized by many as a leader in the field of training and program development, David was recruited by a large international trade organization and in 1998 moved with his family to the United States.
As the Manager of Field Operations, David had the opportunity to work with various world class organizations. Deeply committed to the issue of training and professional development, David returned to Canada and is presently a faculty member with DCS Global Enterprise.
Ashley received an undergraduate degree with Honours in commerce at Athabasca University, and will be completing her major in Accounting this year. In addition, she completed 3 years in the Bachelor of Science program at the University of Calgary. During this time, she became educated in the design of chemical products that are both cost-effective and environmentally sensitive— “Green Chemistry.”
For two years, Ashley has executed contract work for DCS. She has more recently become a permanent member of the team. The services Ashley provides include LEED custodial effectiveness audits, social media work, various administrative tasks, and special projects.